Privacy Policy

Urban Swag, Inc. ("Urban Swag", "we", "us") is a branded merchandise and corporate gifting company based in New York, NY. Our website is urbanswag.co. Questions about this policy can be directed to hello@urbanswag.co.

We collect information you provide directly to us:

• Contact information — your name, work email address, and company name when you submit a consultation request, fill out a contact form, or email us directly.
• Message content — the details you include in your inquiry (project description, team size, budget range, and similar information).
• Fulfillment addresses — shipping addresses for employees or recipients provided when placing a swag order. These are collected and stored solely for the purpose of fulfilling that order.

We do not collect payment card information directly — payment is processed through secure third-party systems when applicable.

We use the information we collect to:

• Respond to your consultation request or inquiry
• Prepare product recommendations and quotes
• Fulfill orders and coordinate shipping to provided addresses
• Send follow-up communications related to your project (you can opt out at any time)
• Improve our website and services

We do not use your information for advertising, remarketing, or any purpose unrelated to serving your request.

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

• Service providers — vendors who help us operate our business (email, scheduling, order management). These providers are contractually prohibited from using your data for any purpose other than providing their services to us.
• Fulfillment partners — shipping carriers and production facilities receive only the information necessary to fulfill your order (name and delivery address).
• Legal requirements — if required by applicable law, court order, or governmental authority.

We retain your contact information for as long as necessary to manage our business relationship and comply with legal obligations. If you would like your information deleted, contact us at hello@urbanswag.co and we will process your request within 30 days.

Our website uses essential cookies required for basic site functionality. We do not currently use third-party analytics or advertising cookies. If we add an analytics platform in the future, this policy will be updated to reflect that and you will be given appropriate notice and opt-out options.

Depending on where you are located, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise any of these rights, contact us at hello@urbanswag.co.

For EU/EEA residents: our legal basis for processing your data is our legitimate interest in responding to your business inquiry and fulfilling any order you place with us.

For California residents: we do not sell personal information as defined under the CCPA. You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you.

We may update this Privacy Policy from time to time. Material changes will be noted with an updated "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Questions, requests, or concerns about this Privacy Policy:

Urban Swag, Inc.
New York, NY
hello@urbanswag.co